So you’ve been trying to charge of better oral care, and now your Oral-B toothbrush won’t charge. It’s an unfortunate reality that does happen from time to time, but it doesn’t always mean there’s been a device failure. We’ve researched the issue for you and will break down things to check or try, to get your Oral-B toothbrush back in action.
Turn It Off
Hopefully this doesn’t come off as too obvious, but the first thing you need to check is that the Oral-B toothbrush is turned off. Without being turned off, the toothbrush is setup not to try and charge the battery. This is a safety feature that if you’re unaware of, could cause you some headaches.
How Long Are You Waiting?
Before you get ready to chuck your electric Oral-B toothbrush in the garbage because it won’t charge anymore, how long as you waiting? If the battery was drained completely, it can take a full 10-15 minutes before you know anything. The battery level must read something, before the indicator will begin to blink. If it’s the toothbrush has been plugged in for at least 15 minutes, please read on.
Extending The Battery Life
Hopefully by now you’ve been able to revive your trusty electronic toothbrush. Going forward, it is best for the life of the battery, that you drain it completely before attaching it to the charger. Simply be using it, until the toothbrush head no longer moves before charging can have a huge impact on the battery life.
So Oral-B Toothbrush Won’t Charge, Is It Dead?
If you’re Oral-B toothbrush won’t charge, even after you’ve tried the few steps we’ve posted above, that leaves 2 possibilities. Either the internal battery is dead or the charger is defective. Most commonly, if the charger is defective you will be able to tell by a loose connection. If the charger seems to connect to the toothbrush firmly, the same way it always has, it’s likely the battery.
The batteries found inside the Oral-B electric toothbrushes are sealed water-tight, to protect the electronics inside. Unfortunately, as a result, this means that you cannot purchase a replacement battery through Oral-B.
Oral-B’s Awesome Warranty
If you made your purchase within the last 2 years before realizing the Oral-B toothbrush won’t charge, you’re in luck. Oral-B is a really great brand and offers a full 2 year warranty. As long as you didn’t intentionally break it or cause it any damage outside of normal, wear and tear, they should cover it.
To file a warranty claim online, just head to their website:
Even if you have had your toothbrush for longer than the 2-year warranty period, you can still file a claim with them to have it fixed. Of course, you will be responsible to pay for any fees incurred, but it could save you from having to make a new purchase.
Oral-B Toothbrush Won’t Charge: Replacement Options
If you’ve put some miles on your favorite Oral-B toothbrush and think it’s best to replace it, you have some really great options. We’ve created an entire page dedicated to Dental Detective’s best toothbrush picks. Alternatively, there are options that integrate a toothbrush and water flosser into a single dental tool. The most well-known would be the Waterpik toothbrush that may also be of interest. Whatever you decide to do, we hope this article was helpful in address the best things to do when your Oral-B toothbrush won’t charge.